Contact us

Do you have a question? Here’s how you can get it answered.

Have you checked our Frequently Asked Questions pages? If your question is about Fairtrade in general or Fairtrade certification you may find the answer you're looking for there. Otherwise:

For any general enquiry, please contact:

For media enquiries or interviews, please contact:

For business enquiries, please contact:

For questions on our marketing promotions or communications, please contact:

For questions on community engagement and Fair Trade Programs, please contact: 

For questions on reporting and auditing, please contact:

You can call us at +1 613 563 3351.

Fairtrade Canada Staff

  • Interim Executive Director: John Young (ext. 590)

Business Development and Commercial Relations

  • Director of Business Development: Helen Reimer (ext. 220)
  • Director of Commercial Relations and Marketing: John Marron (ext. 290)
  • Coffee Account Manager: Jose Abad-Puelles (ext. 380)
  • Account Manager: Gariné Aintablian (ext. 320)


  • Outreach and Marketing Manager: Mélissa Dubé (ext. 250)
  • Digital Manager: Ian Brown (ext. 260)
  • Communications Specialist: Gabriela Warrior Renaud (ext. 350)

Mark Integrity

  • Mark Integrity and Office Manager: Evelyne Valade (ext. 630)
  • Mark Integrity Analyst: Etienne LeRiche (ext. 640)
  • Mark Integrity Coordinator: Stilyana Stoimenova (ext. 270) 

Finance and Administration

  • Director of Finance and Administration: Janet Riehm (ext. 600)
  • Bookkeeper: Debbie Kealey (ext. 230)

Fairtrade Canada Board of Directors

  • President: Jennifer Williams (Director-at-large)
  • Vice-President: Michael Zelmer (CSO - Fair Trade Vancouver)
  • Secretary: Madison Hopper (CSO - Fair Trade Toronto)
  • Treasurer: Mark McLaughlin (Director-at-large)
  • Bill Barrett (Licensee - Planet Bean)
  • Jennie Coleman (Licensee – Equifruit)
  • Andres Gonzalez (Producer - Cooperativa Manduvira)
  • Ian Hudson (Director-at-large)
  • Jeff Moore (Director-at-large)


Office Location

As of April 1 2017 we have a new office address. Our office is now located at 800 - 250 City Centre Avenue, Ottawa, ON  K1R 6K7.

You can find directions to our office here.