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What personal information we collect

Supporters We collect relevant personal information depending on the interaction you have with us. This might include (but isn’t limited to) your title, name, contact details and preferences, how you choose to support us, for example: taking a campaign action, organising events, donating or fundraising, ordering resources, signing up to receive our email newsletters, taking part in competitions or surveys, registering to come to events or engaging with us through our social media pages or through our Supporter Services team. Personal information is anything that can be used to identify you as an individual. It can include your name, email address, postal address, telephone number, bank account details, credit/debit card details and whether you are a UK tax payer (so that we can claim Gift Aid). Schools We collect information in relation to the interactions around the Fairtrade School Awards scheme. This covers a variety of different activities from sharing details of a schools’ Fairtrade procurement, details of lesson plans and images of Fairtrade events. For each of the schools who register with us, we ask for up-to-date contact details and the school name and address. Information uploaded onto the schools award portal will be stored securely and accessed by an assessor to enable the award to be processed. Although this information will not be shared, we may contact the school to ask if we can share details or photos of an event as a case study on our website, in print material or newsletters. However, we will not do this without first obtaining additional permission and we do ask that no images or personal information of students are uploaded onto the portal without permission from a parent or guardian. Personal information and photos pertaining to a schools competition entry or a schools survey will be held for one year and then deleted or destroyed securely. Children’s data We collect and manage information from children, and aim to manage it in a way which is appropriate to the age of the child. Information is usually collected through the details that schools or town groups may share with us as part of their Fairtrade activities and events. This can be sensitive personal information – of children who are part of their Fairtrade Steering Group or who have led a particular Fairtrade activity. We may use children’s photos and information for case studies and publicity but will always ensure that we have the appropriate consent through our key contact who will have gained permission from the parent or guardian. We do not routinely collect dates of birth, but will never knowingly ask a child or student under the age of 18 to make a donation. In relation to the Fairtrade School Awards, the school that has registered with us has a responsibility to ensure that all information that they provide to us has appropriate consent from a parent or guardian. This includes any uploads of images of pupils involved in activity related to the award scheme. The school remains the data owner and as such should have permission to share children’s names and photos before uploading them to our site. Universities and colleges  We collect information in relation to the Fairtrade Universities and Colleges Award. This includes contact details for each institution, information about events, activities and teaching and procurement figures in relation to Fairtrade products. This information will be held for the duration of an active award and for two years afterwards in case of renewal. Following this, all personal and financial details will be removed from our records. Although this information will not be shared, we may contact the institutions to ask if we can share details or photos of an event as a case study on our website, in print material or newsletters. We will also maintain a separate newsletter database. Please note that the Universities and Colleges Award is changing over the next two years and we will be working jointly with the NUS. As this is a joint venture your award data will be collected by the NUS and shared with the Fairtrade Foundation only for the purposes mentioned here to do with administering the award and not for any other purpose, according to the terms of this notice. Fairtrade Communities (Towns, Villages, Cities etc.) and Places of Worship Personal information collected from members of Fairtrade Community Steering Groups, and contacts for Fairtrade Places of Worship is the same as Supporters (see above). Key contacts for Steering Groups who receive additional communications related to the group's award status are nominated at the point of registering, applying or renewing Fairtrade status, but can be amended at any time by phone or email. Frequently, additional personal information of steering group members or other individuals supporting your campaign locally is collected indirectly through applications and renewals of your group’s Fairtrade status. This information is stored securely and treated in strict confidence as per this notice, and only additional personal information that enables us to better understand your role and the activities of the group in relation to its Fairtrade status as awarded by the Foundation, is kept. Credit, debit card payment information If you use your credit or debit card to buy something from our online shop, make a donation or fundraise for us, we will ensure that this is done securely and in accordance with the Payment Card Industry Data Security Standard (PCI DSS). To find out more about PCI DSS standards, visit their website at www.pcisecuritystandards.org. Following the completion of your transaction, card details and validation codes are securely destroyed once the payment or donation has been processed.

How we keep your personal information safe and who has access to it

- At the Fairtrade Foundation, we take data protection very seriously. We make it a priority to ensure that we have the right level of controls, interventions and processes in place to ensure we keep your personal information safe. However, the nature of information transfer - particularly online - is never fully secure, so we cannot guarantee the complete security and protection of it when it is outside of our control. Once we have your personal information, we do everything in our power to ensure that we have the systems and processes in place internally to safely send it (for example, using encryption) where and when required to our partners (see the where we collect personal information section of this notice). - As mentioned above, only authorised staff have access to your personal information, and only if essential. They are trained and understand the policies, processes and protocol for keeping it safe. - Occasionally we use external companies to collect or process data for us on our behalf. These partners sign an agreed data protection contract and undergo a rigorous process to ensure they are compliant and able to follow our privacy notice before we agree to work with and share data with them. We have strict confidentiality agreements with our suppliers that they do not use, share, or sell the personal information we provide to them for undertaking or helping us to undertake our work. - When you agree to receive email communications from us, we reserve the right to share your encrypted email address with social media companies such as Facebook, Instagram, Twitter or YouTube. This also applies to digital advertising networks that may identify audiences with similar interests to yours, and display our advertising on the aforementioned social media platforms. If you do not want your personal information to be used in this way, you can email us at mail@fairtrade.org.uk or call our Supporter Services Team on +44 (0)20 7440 7676 between 9am and 5pm, Monday to Friday. Please note that our advertisements may still be shown to you on a randomised basis or based on cookie data. We take the protection of your personal information seriously, so we only enter into contracts with service providers that require them to comply with data protection laws and maintain proper controls to protect the security of your information. Sharing in this way does not permit the third party to use your personal information for their own marketing purposes. - There are times when our emails to you or our website may contain links to other external sites. We try to ensure that these organisation’s sites are respectable, but we are not responsible for their privacy policies. There may be information that can personally identify you. Check their privacy notice to learn more. - Sometimes, some of our suppliers operate outside the European Economic Area (EEA). Although they may not be subject to the same data protection laws as companies based in the UK, we will do our utmost to make sure they are compliant in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA. - We will comply with legal requests to disclose your details as permitted by law to the police, Government and regulatory bodies or legal advisors if required.

What is the Fairtrade premium?

It’s what makes Fairtrade unique. It’s an additional sum of money paid on top of the Fairtrade minimum price that farmers and workers invest in social, environmental and economic developmental projects to improve their businesses and their communities. They decide democratically by committee how to invest the premium. Read more about how the Fairtrade Premium works.

How Fairtrade is funded

The Fairtrade Foundation receives a licence fee, paid by companies using the FAIRTRADE Mark on their products, which constitutes over 85% of the Fairtrade Foundation’s income. The licence fee covers the cost of monitoring and certification which underpins the independent guarantee offered by the FAIRTRADE Mark. Donations from passionate supporters of Fairtrade, as well as grants from organisations working with us to make trade fairer, are an essential part of the Fairtrade Foundation’s income, making up between 10-20% of our income. We receive grants from DFID (Department for International Development), the European Commission, Comic Relief, and a host of other grantmakers. We also receive donations from individual supporters, schools, faith groups, workplaces, Fairtrade Towns and other community organisations. Breakdown of Fairtrade Foundation funding - Licensee fee from Fairtrade certified products: £10.09m - 86% - Grants and donations: £1.54m - 13% - Other income £0.13m - 1% Major current funders of the Fairtrade Foundation include the following organisations: European Commission, Department for International Development, Traid, and Comic Relief. The following organisations also provide financial support to the Fairtrade Foundation: Shared Interest Foundation, Souter Trust, SMB Charitable Trust, Tinsley Trust, Paget Trust.

What is the Fairtrade Foundation?

The Fairtrade Foundation is the independent non-profit organisation that licenses use of the FAIRTRADE Mark on products in the UK in accordance with internationally agreed Fairtrade standards. The Foundation is the UK member of Fairtrade International, which unites over 20 labelling initiatives across Europe, Japan, North America, Mexico and Australia/New Zealand as well as networks of producer organisations from Asia, Africa, Latin America and the Caribbean.

What is the Fairtrade minimum price?

The Fairtrade minimum price defines the lowest possible price that a buyer of Fairtrade products must pay the producer. The minimum price is set based on a consultative process with Fairtrade farmers, workers and traders and guarantees that producer groups receive a price which covers what it costs them to grow their crop. When the market price is higher than the Fairtrade minimum price, the trader must pay the market price.

What is the FAIRTRADE Mark?

It’s an independent consumer label you see on a product that meets the international Fairtrade standards. It shows that the product has been certified to offer a better deal to the farmers and workers involved. It does not endorse an entire company’s business practices. Read more about the FAIRTRADE Mark.

Who is Fairtrade International?

Fairtrade International (formally known as Fairtrade Labelling Organisations International - or 'FLO') is the international body made up of the Fairtrade Foundation and its partner organisations around the world. We’re proud to say it’s 50 per cent owned by the farmers and workers it works for. Fairtrade International is in charge of developing Fairtrade standards for products, supporting farmers and workers, and operating global certification and auditing systems. Fairtrade International is based in Bonn, Germany, and is composed of two separate organisations:   1. Fairtrade International eV. is a non-profit multi-stakeholder association. FLO develops and reviews international Fairtrade standards and supports farmers and workers to make the most of market opportunities. Read more about Fairtrade International. 2. FLO-CERT GmbH is a limited company in charge of the inspection and certification of farmers, workers and traders. It operates independently of any other interests, and follows the international ISO standard for certification bodies (ISO 65). Read more about FLO-CERT GmbH.

What is a Fairtrade registered licensee?

It’s a company that has signed a Licence Agreement with the Fairtrade Foundation and is therefore entitled to apply the FAIRTRADE Mark to specific products covered by the agreement. Find out how to become a Fairtrade Registered Licensee.

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