Contact us

Do you have a question? Here’s how you can get it answered.

Have you checked our Frequently Asked Questions pages? If your question is about Fairtrade in general or Fairtrade certification you may find the answer you're looking for there. Otherwise:

For any general enquiry, please contact:

For media enquiries or interviews, please contact:

For business enquiries, please contact:

For questions on our marketing promotions or communications, please contact:

For questions on community engagement and Fair Trade Programs, please contact: 

For questions on reporting and auditing, please contact:

You can call us at +1 613 563 3351.

Fairtrade Canada Staff

  • Executive Director: Julie Francoeur (ext. 590)

Business Development and Commercial Relations

  • Director of Business Development: Helen Reimer (ext. 220)
  • Director of Commercial Relations: John Marron (ext. 290)
  • Coffee Account Manager: Gariné Aintablian (ext. 270)
  • Account Manager: Jose Abad-Puelles (ext. 320)


  • Director of Marketing & Communications: Pippa Rogers (ext. 250)
  • Digital Manager: Ian Brown (ext. 260)
  • Communications Specialist: Gabriela Warrior Renaud (ext. 350)

Mark Integrity

  • Mark Integrity Director: John Young (ext. 640)
  • Mark Integrity Coordinator: Stilyana Stoimenova (ext. 240) 

Finance and Administration

  • Director of Finance and Administration: Janet Riehm (ext. 600)
  • Bookkeeper: Debbie Kealey (ext. 230)

Fairtrade Canada Board of Directors

  • Chair: Bill Barrett (Licensee - Planet Bean)
  • Secretary: Madison Hopper (CSO - Fair Trade Toronto)
  • Treasurer: Mark McLaughlin (CSO - Simon Fraser University)
  • Lindsay Colley (Director-at large)
  • Eugene Ellmen (Director-at-large)
  • Zack Gross (CSO - MCIC)
  • Mike Yarymowich (Director-at-large)


Office Location

Our office is located at 800 - 250 City Centre Avenue, Ottawa, ON  K1R 6K7.

You can find directions to our office here.